Dispatch Times

In-stock items are shipped within 1–3 working days after purchase.

Pre-order items require approximately 6–8 weeks to be individually handcrafted. Exact timing will be confirmed by our team after purchase.

Delivery Times (Estimates only and may vary due to customs or courier delays)

• UK: 2–5 working days
• Europe: 3–10 working days
• International: 5–14 working days

 Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Costs

All international orders are shipped under Delivered at Place (DAP) terms.

This means customs duties and import taxes are not included at checkout and are payable by you on arrival in the destination country. We recommend checking your local customs policy for likely costs before placing your order.

You are liable for any customs duties applicable in the country of import, meaning we do not collect customs duties on behalf of local authorities.

We do not charge or collect customs duties on behalf of local authorities.

We are unable to accept responsibility for delays caused by customs inspections or clearance processes.

We are also unable to redirect orders once they have been dispatched.

Incorrect Address

Please ensure all delivery details are correct at checkout.

We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete address information provided by the customer.